Collections is one of the most important areas of any
financially successful medical practice.
Lamm & Associates implements proven
policies and procedures to achieve excellent
collections. We work with physicians
and staff to maximize collections while maintaining the
practice’s good name. A good
collections strategy can dramatically change the
financial health of a medical practice.
Insurance Filing and Follow-Up.
Insurance filing and follow-up can be the most complex
and frustrating functions of a medical practice but can
also be among the most important.
Every medical billing office struggles with the
difficulties of meeting insurance carrier requirements
in order to get claims processed and receive payment.
Lamm & Associates has a systematic
approach to insurance filing and follow-up.
Our methods cover four primary
areas--registration, billing, denial processing, and
insurance follow-up. Each area is
structured to create a clear process design that is then
implemented by well-trained staff members.
A primary line of business for Lamm &
Associates is providing accounting and financial
reporting services that are customized to accommodate
medical practices. Many firms
provide accounting services to medical groups as a small
part of their overall business.
Lamm & Associates’ accounting services are
exclusive to medical practices and created specifically
to address the reporting needs of physicians. Detailed
financial statements are provided on a monthly or
quarterly basis. As a part of our
service, we routinely evaluate and advise physicians on
the financial health of their practices.
Our services can also include bank statement
reconciliation and payroll administration.
Compensation Plan Development.
A reasonable and fair Compensation Plan is one of the
most important elements of a successful medical group.
We realize that each and every practice situation
is unique and deserves special consideration.
The physician’s wants, needs, practice style and
philosophy are a few of the factors evaluated when
developing a practical compensation plan.
Once the plan is in place, Lamm &
Associates assists your practice in facilitating the
plan regardless of its complexity.
New Practice Start-Up.
Many factors are involved in setting up a new practice.
It requires careful planning and reasonable
expectations in order to develop a successful practice
entity. Lamm & Associates
uses complete checklists and experienced professionals
to help facilitate the process. This
service ranges from assistance in focused areas like
credentialing or financial projections to a complete
turnkey approach. We like to work
directly with physicians to set up entities that will
fit their practice styles.
can help identify opportunities within the medical
practice through detailed analysis.
Many practices tend to jump into projects such as
ultrasound or mammography without evaluating its
feasibility even though they require substantial capital
commitments. We take a reasonable
approach to project evaluation which allows the practice
to enter into new areas with confidence.
Careful research and analysis are vital to the
success of any new project.
Most practices find it difficult to determine what
reasonable fees for services should be.
Many believe that fees are not important since
government entities and managed care companies
frequently discount what is charged.
We believe it is still beneficial to evaluate fees on a
routine basis. Lamm &
Associates’ access to national and regional data
assists the practice in determining fee levels that
cover costs and promote profitability.
a medical practice is expensive. It
can be costly to deliver a high quality service while
meeting the requirements of insurance carriers and
government regulations. The fact
remains that expenses can easily get out of hand which
results in high overhead and lost income.
Lamm & Associates is experienced in
helping practices address overhead concerns without
sacrificing quality. We provide
in-depth studies to identify cost containment
opportunities to promote profitability.
Employee Policy & Procedure.
The importance of clearly defining policy and procedures
for employees is often overlooked.
Due to the liability associated with practicing
medicine, it is crucial that all employees clearly
understand their roles and the expectations of the
practice. Lamm & Associates
assists in the development and/or evaluation of critical
policy and procedures.
A review of the practice’s coding and documentation can
have a two-fold effect. First, it is an effective means
of evaluating inappropriate coding practices or
inadequate documentation that might be considered
fraudulent under an investigation.
Chart documentation must support the level of service
selected. On the other hand, such a
review frequently uncovers areas of undercoding which
represent a lost revenue opportunity.
Recent studies indicate that a large number of
services are coded lower than the level of service
provided. Lamm & Associates
has well-trained personnel to discover areas of improper
coding and documentation. Our
thorough review process provides practices with
opportunities and peace of mind.
The Health Insurance Portability and Accountability Act
affects medical practices more significantly than any
legislation in recent years. In fact, lawmakers continue
to try and define the different “pieces” of the act!
Lamm & Associates will assist you with the preparation
of policies and procedures to bring your practice into
compliance with the privacy policies and regulations. We
will also provide training for your staff.
Medicare Compliance Program.
No one likes the ever changing regulations imposed on
medical practices. Government
officials continue to increase their resources to
investigate compliance related problems.
Huge fines are routinely handed out for Medicare
non-compliance, making it essential for each and every
medical practice to have a Medicare Compliance Program.
Lamm & Associates can help you
develop and monitor a plan that fits your practice size
At Lamm & Associates, we understand the
importance of continuous training for staff members in
order to keep medical practices operating at an optimal
level. We also realize how difficult
it can be to send needed staff members off-site for this
training—especially during business hours.
Our services include on-site and off hours
training for staff members and physicians.
Regardless of the need, we are happy to work
around your schedule and at your location, making it
possible to access training and/or consulting services
without compromising the functionality of the practice.
Patient Flow Analysis.
The most successful practices are consistently the ones
ADVANCE \u 2
high quality services in an efficient manner.
Part of the process is determining the most
efficient way to serve the patient and get them on their
way. Our goal is to establish a
patient flow that maximizes the physicians’ time without
creating annoying wait times for patients.
Each practice location presents a unique
opportunity to accomplish this goal.
Overall Practice Review.
Lamm & Associates
offers a brief, on-site practice assessment in order to
allow physicians to identify areas of necessary
improvement or potential opportunity.
In addition, we can perform a complete, in-depth
review of all practice areas. This
assessment provides detailed observations and
conclusions that are supported by sound statistical
Managed Care Contracting.
Despite what many believe, most managed care contracts
are usually negotiable. It is
important to evaluate contracts similarly based on areas
that are important to the practice, not on what may be
important to the insurance carriers.
Lamm & Associates customizes our
contracting models to fit the needs of your practice.
This enables us to assist you in negotiating the
best possible managed care contracts.
Computer System Evaluation.
Practice operations are evaluated to identify
system needs with the understanding that every practice
is different, and not every medical management system is
appropriate. Our process carefully
matches needs with software and hardware availability in
order to recommend the most suitable, cost effective
management information system. In
addition, we provide complete assessments of existing
systems in order to recommend changes and develop
procedures to maximize the system’s potential and
service provides detailed analysis of an existing or new
facility to advise in areas such as utilization,
appearance, and expansion. Our
approach is to create a working environment that
promotes efficiency and a patient friendly atmosphere.
Web Site Development.
Physician websites can provide
information and support to patients. The site can
include a list of health products, office hours,
informative healthcare articles, detailed information
about your services, and much more.
Both your patients and prospective patients can research
information presented on your website at any time of the
day. Having access to quality information gives patients
confidence and reassurance in the health products you
use and services you provide.
Lamm & Associates can help you develop your
web site, obtain reliable hosting solutions, and set
your office staff up with e-mail capabilities to provide
better communication with patients and businesses.